Once you have placed your order, we will send you an order confirmation email with your tracking link so you can see the status of your order.  

If you would like to make an online return/exchange, please submit a return request as soon as possible - full return policy

Please ship back your garment + packing slip to the following address:

Paiya
5714 Kennett Pike
Suite I
Wilmington, DE 19807

If you are local to our flagship store, you may visit us in person ☺

If you have any other questions on returns, please email our customer service at info@shop-paiya.com for help. 

At this time, we are only shipping to customers who live within the United States.

We ship packages in the order they were received, Tuesday - Friday.